Terms and Conditions

This page contains the Terms and Conditions associated with using this website. It is mainly for information purposes only.

These terms and conditions constitute a legally binding agreement made between you the user or viewer of our website (‘you’), and We Are Autistic (‘us’ or ‘we’). By continuing to browse and access this website, you are confirming that you have read, understood, and agreed to be bound by all these legal terms.

If you do not agree with any part of these terms and conditions, please do not use our website.

We operate the website We Are Autistic (the ‘Site’), as well as any other related products and services that refer or link to these legal terms (the ‘Legal Terms’) (collectively, the ‘website’ or ‘services’).

You can contact We Are Autistic by:
Email at hello@we-are-autistic.com, or by writing to us at 35 Pound Hill, Seaton, EX12 4BG, England.

This page is subject to change and so website visitors are encouraged to review this policy each time they visit. These terms don’t affect your statutory rights. These terms and conditions are governed by English law and the parties involved submit to the exclusive jurisdiction of the English courts regarding any disputes.

These terms and conditions shall remain in full force and effect while you use the website.


1. Website Usage

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

The information provided when using the website is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the website from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

You may not access or use our services for any purpose other than that for which we make the services available. The services may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.

2. Intellectual Property

This website and its content are copyright of ‘We Are Autistic - © We Are Autistic 2024. All rights reserved.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Any breach of these Intellectual Property Rights will constitute a material breach of our terms and conditions and your right to use our website will terminate immediately.

3. Submissions

By directly sending us any question, comment, suggestion, idea, feedback, or other information about the website (‘submissions’), you agree to assign to us all intellectual property rights in such submission. You agree that we shall own this submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

You are responsible for what you post or upload. By sending us submissions through any part of the website you will not post, send, publish, upload, or transmit through the services any submission that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading. To the extent permissible by applicable law, you waive any and all moral rights to any such submission.

Any submissions are original to you or that you must have the necessary rights and licences to submit such submissions. You must have full authority to grant us the above-mentioned rights in relation to your submissions; and warrant and represent that your submissions do not constitute confidential information.

You are solely responsible for your submissions, and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.

By submitting suggestions or other feedback regarding the services offered, you agree that we can use and share such feedback for any purpose without compensation to you.

Any comments made in any of our forums must adhere the Comment Policy.

4. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy.

By using this website, you agree to be bound by our Privacy Policy.

5. Termination of Use

Without limiting any other provision of these terms and conditions, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the services, to any person for any reason or for no reason, including without limitation for breach of any representation, warranty or covenant.

We may terminate your use or participation in the services or delate your account and any submission or contribution that you posted at any time, without warning, in our sole discretion.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

6. Limitations of Liability

In no event will we, our employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost revenue, lost profit, loss of data, or other damages arising from your use of our services (even if we have been advised of the possibility of such damages.

7. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the website; (2) breach of these terms and conditions; (3) any breach of your representations and warranties set forth in these terms and conditions; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the website with whom you connected via the website. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defence of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

8. User Data

We will maintain certain data that you transmit to the website for the purpose of managing the performance of the website, as well as data relating to your use of the website. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the website. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

9. Electronic Communications, Signatures and Transactions

Visiting the website, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the website, satisfy any legal requirement that such communication be in writing. You hereby agree to the use of electronic signatures, contracts, orders, and other records, and to the electronic delivery of notices, policies, contracts, and records of transactions initiated or completed by us or via the website. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

10. Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by We Are Autistic and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

11. Third- Party Websites

This website may contain (or you may be sent via the website) links to other websites (‘Third-Party Websites’) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (‘Third-Party Content’). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on, available through, or installed from the Services, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the website and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Legal Terms no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Services or relating to any applications you use or install from the Services. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us blameless from any harm caused by your purchase of such products or services. Additionally, you shall hold us blameless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

12. User Registration

You are required to register to become a member of the We Are Autistic community website, and/or when you make any purchases through the website. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

13. Purchases and Payment

We accept credit and debit card payments through Stripe (a global payment services provider). Stripe’s terms and conditions can be found here.

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the website. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in British Pounds.

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorise us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the website.

14. Membership Subscriptions

Billing and Renewal

Your membership subscription will continue and automatically renew unless cancelled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel your membership.

Cancellation

You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term. membership subscriptions are non refundable.

Fee Changes

We may, from time to time, make changes to the prices of subscriptions/membership and/or products and will communicate any price changes to you in accordance with applicable law.

If you have any questions or are unsatisfied with our services, please email us at hello@we-are-autistic.com

15. Business Directory Subscriptions

In order for your application to be listed on the Business Directory, you must be a member of the We Are Autistic community.

Your business must also comply will all applicable laws and you must agree to comply with our terms and conditions.

On application, should we discover that your business is not compliant with the aforementioned conditions, we reserve the right to not proceed. Your business will not be listed and you will not receive a refund.

Billing and Renewal

Your business directory subscription will continue and automatically renew unless cancelled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel your membership.

Cancellation

You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term. Please note that a payment term is 6 months for a business directory listing subscription. Subscriptions to the business directory are non refundable.

Prior to cancellation, you can ask for your business to be removed at any time from our directory by sending an email to hello@we-are-autistic.com or by completing the form on our contact page.

Fee Changes

We may, from time to time, make changes to the prices of subscriptions/membership and/or products and will communicate any price changes to you in accordance with applicable law.

If you have any questions or are unsatisfied with our services, please email us at hello@we-are-autistic.com

16. Return Policy

All membership sales are final and no refund will be issued. You have the right to cancel your membership at any time.

If you are dissatisfied with any product sold on this website (with the exception of membership subscriptions), a refund will be given at the discretion of We Are Autistic However, if we can see clearly, via photographic evidence, that the products supplied are damaged, broken or the incorrect item has been sent, we will happily provide a refund to you as soon as possible.

Any refund requests due to:
a) Lost packages
b) Damaged products
c) The incorrect items being shipped
d) Any other reason
should be submitted within 3 months of the date of your order being made. Should the 3 months have passed, we reserve the right to call your order 'closed'.

Please contact hello@we-are-autistic.com regarding any refund requests.

17. User Generated Contributions

The services we provide offer users to submit or post content (‘contributions’). Contributions may be viewable by other users of the website and through third-party websites. As such, any contributions you transmit may be treated in accordance with our Privacy Policy. When you create or make available any contributions, you thereby represent and warrant that:

The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.

You are the creator and owner of or have the necessary licences, rights, consents, releases, and permissions to use and to authorise us, the website, and other users of the services to use your contributions in any manner contemplated by the services and these terms and conditions.

You have the written consent, release, and/or permission of each and every identifiable individual person in your contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your contributions in any manner contemplated by the services and these Terms and Conditions.

Furthermore, your contributions will not be:

  • False, inaccurate, or misleading.

  • Unsolicited or unauthorised advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.

  • Obscene, lewd, lascivious, filthy, violent, harassing, libellous, slanderous, or otherwise objectionable (as determined by us).

  • Ridiculing, mocking, disparaging, intimidating, or abusive to anyone.

  • Used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.

  • In violation of any applicable law, regulation, or rule.

  • In violation of the privacy or publicity rights of any third party.

  • In violation any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.

  • Contain any offensive comments that are connected to race, national origin, gender, sexual preference, or disability.

We do not assert any ownership over your contributions. You retain full ownership of all of your contributions and any intellectual property rights, or other proprietary rights associated with your contributions.

We are not liable for any statements or representations in your contributions provided by you in any area of the website. You are solely responsible for your contributions to the website, and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your contributions.

We have the right to adjust contributions without your consent for the purposes of grammatical correction and other adjustments as we deem necessary.

We reserve the right to limit submitted contributions.

18. Guidelines for Reviews

We may provide you areas on the website to leave reviews or ratings. When posting a review, you must comply with the following criteria: (1) you should have first-hand experience with the product/entity being reviewed; (2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hateful language; (3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) your reviews should not contain references to illegal activity; (5) you should not be affiliated with competitors if posting negative reviews; (6) you should not make any conclusions as to the legality of conduct; (7) you may not post any false or misleading statements; and (8) you may not organise a campaign encouraging others to post reviews, whether positive or negative.

We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully paid, assignable, and sublicensable right and licence to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to review.

You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us blameless from any harm caused by your purchase of such products or services. Additionally, you shall hold us blameless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.